Purchases will be dispatched within 1-5 working days.
Usual shipping transit times:
- UK only: First class: 1-2 / Second Class: 3-4 working days via Royal Mail
- Europe: 7-12 working days Tracked
- Rest of World: 7-14 days or more Tracked
Shipping Costs - UK- Examples of rates
| Scarf |
Tracked 1-2 days -3.99 Tracked 3-4 days -1.99
|
| Blanket |
Tracked 1-2 days -3.99 Tracked 3-4 days -2.99 |
Shipping Costs - Europe- Examples of rates
| Scarf |
Tracked 7-12 days -13.00 |
| Blanket |
Tracked 7-12 days -13.00 |
Shipping Costs - USA AND REST OF WORLD Examples of rates
| Scarf |
Tracked 7-14 days -22.00 |
| Blanket |
Tracked 7-14 days -22.00 |
- Larger orders will attract more attractive rates per item.
- These will be calculated clearly at checkout after you enter your country and post(zip) code
Back Orders
- If your item is not in stock, we will order it for you when possible.
- The customer will always be emailed with the option to cancel their order if you would rather not wait.
Returns Policy
- If you wish to return an item, please contact us at sales@highlandstore.com to make arrangements before doing so. Please make sure that your order number is clearly mentioned in any communication and on the returned item.
- From the date of delivery, you have 7 days to evaluate your purchase.
- Provided it has not been worn, used or damaged and no labels have been removed or tampered with, you may return the item for refund or exchange. This does not affect your statutory rights. We will refund shipping charges if the goods are faulty or not as ordered.
- We will refund you as quickly as possible to the card that you paid with.
- Products used for photoshoots, social media content, events or any commercial use are not refundable.
